FAQ
Menus & Pricing
We have four main catering styles/menus & a range of affordably priced packages for each.
Just get in touch via hello@sultanpepperfoodtruck.com or fill in our enquiry form and we’ll email these to you in a pdf format.
We can cater for any number of guests, from one to hundreds. However, we do have a minimum total package spend of $3000 on Weekends, and $2000 Monday through Friday*. As long as this is met, all is well.
*Public Holidays & New Years Eve minimum spend is $4000.
Absolutely! We’re happy to cater for all dietary requirements and allergies providing arrangements have been made with us prior to the event.
Many of our dishes are vegetarian or vegan already (or are easy to swap out). These, as well as the gluten free options, are indicated on our menus.
It is important that you notify us in the planning stage if one of your guests is Coeliac (or has another severe allergy) as, although we offer some gluten free items, cross contamination with products containing gluten is likely due to the nature of working in a small, confined kitchen. This can be easy to plan around in advance, but very difficult on the day.
Bookings & Payment
Get in touch & check our availability. We have bookings up to a couple of years out, so don’t be shy in getting the conversation rolling, even if you’re not quite ready to book. You don’t need to decide on a package, menu, or even style of service in order to book & secure your date.
We’ll invoice a flat $500 deposit & hold your date for 7 days from invoice. Once payment is received, your date is locked in (No date is guaranteed until this time).
Your deposit is credited toward your final invoice.
Actually, not much! Just your name, date & venue.
We don’t offer a cookie cutter service. We like to get to know our clients so we can fully understand their event vision & catering needs. This means we have lots of chats, answer all your questions, & fill your belly with lots of food so you can be confident that the style of service you choose fits your function, your package selection fits your budget, and final menu selection will satisfy all of your guests.
Once the deposit is paid, you’re welcome to spread out payments however you wish – be it $20 a week or one final lump sum.
Our only stipulations are –
- you reference your invoice in your payment or send us remittence so your hard earned dollars are credited correctly.
- payment of your final invoice must be complete 7 days prior to your event.
About one month before the event is when we like to settle everything – package & menu selection, dietary requirements, timings & guest numbers.
We’ll issue the final invoice based on these details so we can both plan accordingly. Minor adjustments may still be made in the lead up, with all details to finalised & payment settled no later than 7 days from the event.
Setup & Logistics
If our large food truck is available, this is what we default to. You can make a feature of us or park us “back-of-house”.
We also have a smaller food trailer (our default for regional catering), as well as a marquee & portable kitchen equipment. This allows us complete flexibility to cater in any space required.
If your venue permits it, we’ll happily work from their on-site kitchen too.
You will need to be sure there is a level space provided for us with the following minimum dimensions;
The Sultan (truck) – 9m long x 2.5m wide x 3.5m high (Service window is on the “passenger” side).
Little Sultan (trailer) – 5.7m long x 2.2m wide x 2.7m high (Service window is on the “passenger” side).
Marquee – 3m long x 4m wide x 3m high.
Please also give consideration to access for us to drive the vehicle into place & out at the end of service.
We’re completely self sufficient. We have our own inverter (quiet) generator, gas & water tanks. We can use supplied power if you’d prefer but often household outlets aren’t suitable to run our full kitchen so we’ll need to chat about those arrangements beforehand.
We bring everything we need to provide you with our services – this includes platters & servingware, as well as bio-degradable cutlery, plates/bowls & napkins.
Sustainability is important to us, so we use products such as 100% natural palm leaf plates, which are home compostable & bio-degrade within a couple of months. Knowing your memories will outlive your foot print is a good feeling!
For seated dining, such as the Shared Feasts, you may prefer to use traditional tableware for your guests. We work with several amazing hire companies which we can recommend to create a stunning tablescape for you, or you can provide your own.
We are based in the Swan Valley, and will travel within an hours drive free of charge.
Beyond this we cater using only Little Sultan (our food trailer), marquee setup or venue kitchen.
A travel fee is applicable to cover fuel, staff travel & accomodation (where applicable). As this cost varies depending on distance, it’s best to get in touch for a quick quote.